Resolved -
This incident has been resolved.
May 18, 23:15 UTC
Update -
We've managed to resolve the network issues in our data center. The platform and all services are now working properly. All device data has been processed and no data has been lost. Our team will continue to monitor the situation.
We thank you for your patience.
May 18, 20:49 UTC
Investigating -
Our tracking software is very slow to respond. Our engineers are looking into this now...
May 18, 19:39 UTC